At RACING STARS PTE. LTD. (“we”, “us”), we take your personal data seriously. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and what rights you have—all in simple terms. By using our website or purchasing our products, you agree to the practices outlined here.
1. What Personal Information Do We Collect?
We only collect information you share with us or that’s needed to serve you. This includes:
- Order-related info: Name, email address (e.g., [email protected] for communications), shipping address, phone number, and payment details (e.g., credit card info—we don’t store full payment details; this is handled by trusted payment partners).
- Optional info: If you choose to share, things like your size preferences, workout habits, or feedback (to improve our products and service).
- Website usage data: Basic info like your device type, browser, or pages you visit (no personal details here—this helps us make our website easier to use).
2. How Do We Use Your Information?
We use your data only for purposes that help you or our business run smoothly:
- To process and ship your orders (e.g., share your address with our delivery partner).
- To communicate with you (e.g., send order confirmations, shipping updates, or answers to your questions via email).
- To improve our products and website (e.g., use feedback to make better yoga wear, or fix a website issue you mention).
- To keep your data safe (e.g., verify your identity if you ask to change your account details).
3. How Do We Protect Your Information?
We take steps to keep your data secure:
- We use encryption (a “code”) for sensitive info like payment details.
- Only authorized team members can access your data (and only when they need to, e.g., to process your order).
- We work with trusted partners (like payment processors) who also follow strict privacy rules.
4. Do We Share Your Information with Others?
We never sell your personal data to third parties. We only share it when necessary to serve you:
- With delivery partners (e.g., DHL) to ship your order (they only get your name and address).
- With payment processors (e.g., Stripe) to handle your payment (they only get needed payment info).
- If required by law (e.g., to comply with a Singapore court order—this is rare).
5. What Rights Do You Have?
You can control your data anytime:
- Ask to see what personal info we have about you.
- Ask to update or correct your info (e.g., change your shipping address).
- Ask to delete your data (we’ll do this if it doesn’t conflict with laws, like keeping order records for tax purposes).
- Unsubscribe from non-essential emails (e.g., marketing updates) by clicking the “unsubscribe” link in the email.
To exercise these rights, email us at [email protected] with your request.
6. Changes to This Policy
We may update this Policy sometimes (e.g., if laws change). If we do, we’ll post the new version on our website and let you know via email if it’s a big change.
7. Contact Us
If you have questions about this Privacy Policy, email us at: [email protected]
Our address: 71 UBI ROAD 1, #08-34, OXLEY BIZHUB,SINGAPORE 408732